Archive for the ‘A guide to insurance’ Category

Safe Home,Happy Holiday-10 No Nonsense home security tips for summer!

June 10, 2011
House security insurance

Happy holidays include securing your home

With the holiday season upon us (not that you’d think it with the weather) a lot of us will be leaving behind our empty houses to fend for themselves while we go off and enjoy ourselves. So although we don’t want to have to worry about practical things while packing our sun cream it is a good idea to make sure we take a few precautions to ensure there’s no unwanted visitors while we’re away. So here are a few simple No Nonsense tips to think of before you get into that taxi to the airport:

  1. Clean your house before you leave! No it’s not because you’d be mortified if a burglar saw it dirty, it helps you methodically check stuff off your list of …hide, remove, lock up, take with, give to neighbour etc.
  2. Secure your valuables properly. Use a safe if you have it, don’t just close all blinds, that’s too obvious, so if some blinds are open, don’t have valuables visible (as much as you want to impress the neighbours) , hide, move, remove.
  3. Make your home seem inhabited… Timer on some lamps, (but keep away from anything flammable!!)….if you can leave a car at the house, maybe get a friend to drop in, to move the car a few times, or bins or roll some blinds up or down. Change is good and will unnerve someone who is watching the house.
  4. Lock your doors, windows, and anything else your can. Don’t leave out lawnmowers, bikes etc either. Lock up the garage and sheds too.
  5. Turn your thermostat down, just not to much, frost shouldn’t be an issue this time of the year (although with hailstones yesterday who knows?), but it’ll keep the house ticking over and you’ll have hot water when you get back.
  6. Prepare yourself and your stuff early before travel. If you rush you will leave something on/open etc.
  7. Don’t put out of town messages on voicemail or answer machines (no matter how much you want to make anyone who calls jealous), or your door e.g. cancel milk, papers and ask a neighbour to pull any big post items such as magazines out of your letterbox!!!
  8. Make sure your alarm company contacts are aware, and not on holidays with you!!! And are available specifically and quickly while you are away.
  9. Unplug what you don’t need on (do you really need to leave the digital TV box plugged in to record your favourite programmes?)
  10. For gods sake…no keys under mats (you’d be surprised).

Wishing you all a Merry and safe Christmas

December 22, 2010
christmas festive

Merry Christmas Everybody!

Well here we are again in the midst of the festive season, another year nearly over, and this year there’s certainly no doubt as to whether it will be a White Christmas! Pretty much guaranteed given the arctic conditions that have taken hold of the country. And what a year 2010 has been for No Nonsense with the recent launch of our Home Insurance product, our shortlisting for the Eircom Spider awards, sponsorship of both TV3′s The Apprentice and the Top Gear Festival and most importantly, growing numbers of No Nonsense customers getting the cover they really want for less!

As for this cold snap, we’d like to share with you some helpful safety tips for protecting your car and home during the festive period and throughout the winter. Please see the end of this post for these. Of course, if you do encounter a problem during the wintry days & weeks ahead, please just call us on;

  • 1890 25 27 39 – If you would like to report a Motor Claim
  • 1890 68 56 85 – If you would like to report a Home Claim

Finally, can we take this opportunity to wish all our customers a most happy, safe & peaceful Christmas and the very best for 2011!

Now for those safety tips…

Driving in bad weather – stay safe behind the wheel!

  • When possible, carry a can of de-icer, a plastic windscreen scraper, a first aid kit, a mobile and charger, a torch and batteries, jumper cables & tow rope, a warning triangle, a hi viz jacket, your car tool kit and winter clothes.
  • A simple but invaluable addition is a small shovel to allow you dig out snow to clear in front of wheels.
  • Check your battery, antifreeze, lights/bulbs, tyres, wipers, fluids, fuel, heater and demister – in addition to your normal recommended vehicle checks.
  • Try to avoid hill climbs or descents by planning your journey in advance.
  • To maintain traction change gear gently and smoothly.
  • Descend an incline in a lower gear allowing the engine to control speed.
  • ABS on modern cars helps by not locking the wheels but cannot compensate for excessive or sharp application of brakes on ice. When braking on ice, gently does it. If you do not have ABS, gently touch brakes, release and repeat.  This will allow the wheels to re-grip and prevent prolonged wheel locking.
  • In heavy snow fall or blizzards consider using hazard lights if visibility is particularly poor.
  • Road markings may be obscured so be extra vigilant of your road position, avoid unnecessary manoeuvres.

Protecting your home in freezing temperatures or heavy snow…

  • Lag/insulate outdoor pipes, attic tanks and supply pipes.
  • If a property is unoccupied, the water should be shut. Run the hot taps to drain the attic tank.
  • If your home is unoccupied for any period during cold weather, leave the heating on timer to protect from freezing and bursting pipes
  • In the absence of central heating, use thermostatically controlled portable heating to maintain temperatures without unnecessary energy waste.
  • Open the attic door to allow heat into your attic. This helps to prevent the pipework and tanks in your attic from freezing over.
  • Leave the underside of the attic tank un-insulated to allow warm air to reach the tank.
  • Ensure boilers are serviced annually by a qualified professional.
  • If applicable, purchase ample solid fuel and check your oil tank.
  • Flat roofs are particularly susceptible to snow gathering. If snow fall is excessive consider brushing snow off such roofs. Please only do so if you have appropriate access and equipment and can do so safely.
  • If roofs are subject to excessive weight, the joists can give way. In very heavy snow storms accompanied by acute snow accumulation of roofs, it is advisable to monitor the roofs and observe the integrity of the joists and the roofing material.
  • Some modern houses have horizontal boiler outlets, often at low level. Ensure these are not blocked or obscured.
  • Frequently clear your path to maintain access to the public road. You may wish to salt or grit the cleared surface, but do not use water – it will freeze and create an ice rink.
  • And finally…a great tip both for safety and for spreading the festive spirit!….visit your neighbours to see if you can help them.

No Nonsense sponsors TV3’s The Apprentice!

November 16, 2010

No Nonsense sponsors The Apprentice!No Nonsense Insurance is delighted to sponsor this year’s The Apprentice, Monday’s on TV3.

To celebrate we are giving you the chance to WIN an iPod Touch EVERY WEEK!

To be in with a chance to win logon to:

www.nononsense.ie/apprentice

and enter our interactive poll competition to vote for the contestant you think will be fired on this week’s show!

PLUS! The overall winner of the competition will WIN an iPad!

AND THERE’S MORE!

By logging onto www.nononsense.ie/apprentice you can also:

  • Play interactive poll & Share who you voted for with friends
  • Join our live comment stream during the show – Monday night’s from 8.30pm
  • Enter further competitions, including cash prizes
  • Watch clips from the show – The Apprentice: You’re Fired No Nonsense Awards
  • WIN an iPos Touch!

    Our new TV Ad and Top Gear Festival fun on the horizon

    September 13, 2010

    UPDATE SEPTEMBER 2010 – check out our latest TV advertisement, your chance to secure two free Top Gear Festival tickets and while we’re at it….finally an answer on our last post’s scrappage scheme figures conundrum.

    Hello again all, da-da-da-dum, drum rollllll please….for here it is, our latest advertisement to air on TV any day now with our favourite nonsense-spouting Mags;  this time pitching just your average “nitro-hydrogen powered, part jet-engine, part caravan, part family saloon” car insurance!  Nonsense! No thanks!  You’d be much better off contacting No Nonsense Car Insurance today to get the cover you really need for less. We’d be interested to hear what you think of the ad of course, so don’t be shy, check out our latest ad here below and let us know what you think;

    Oh and er, just that small detail (not!) which you just MIGHT have noticed at the tail end of our latest ad – grab two veritably ‘gold-dust’-like exhibit entry tickets for the upcoming Top Gear Festival at Citywest Event Centre in November, proudly co-sponsored by No Nonsense; so an extra reason to get covered with us!

    One other thing; last time we spoke we posed the question as to exactly how much success we could attribute to the Government’s car scrappage scheme in light of the relatively positive new car sales thus far in 2010. Well, quite a bit it would seem, or moreover 1 in 7. That’s by my maths anyhow! In other words, 1 in 7 of all new car sales can be (partially/fully) attributed to the trade-in savings afforded by the scrappage scheme. Without too much number bamboozling, basically figures released by SIMI as of end of June stating that 8,790 reclaims were made against the scrappage scheme compared with the CSO’s running total of new private cars licensed between January to June of 61,361, suggest the ratio as described above. If anyone has any other thoughts, perspectives or indeed calculations (help!) on the impact of the scrappage scheme, by all means please do drop us a line.

    - Damien

    Comprehensive car insurance for only €225

    September 4, 2009

    We don’t talk about ourselves very much here on this blog but I thought it opportune to share with you just how much good value we are. You’ve heard the ads on the radio and you know that we don’t offer cover for attacks by zombies in Cork, bears in Cavan or insurance brokers anywhere in Ireland. What we do try to offer is the lowest cost car insurance without all the extra bits and bobs that most of us don’t really want or actually use.

    In case you haven’t heard it, here is our latest radio ad:

    Here’s how our car insurance works. If you have a car worth a couple of grand that you’re not particularly worried is going to get stolen or burnt out, then Third Party cover is all that you need to get you on the road. This is the legal minimum cover required to drive. If you were a 30 years old lady  girl, living in Dublin, driving a 1.4 Golf the annual premium would be €156.57. Now that doesn’t come with breakdown assist or windscreen cover, but is designed to get you on the road for the lowest possible price.

    So let’s say that Golf is worth seven or eight grand. You’ll want cover for fire and theft and even cover in case it gets a bump. Comprehensive cover will cost our friend here just €279.75. I don’t believe there is any other insurance company that will beat that.

    Now, it actually gets better:

    Firstly, for that €279, our lady in Dublin can add on her partner or hubby at no extra charge, provided (like herself) he has a full clean driving licence, full NCD and is around the same age as her. That’s two people insured for the price of one.

    Secondly by adjusting the claims excess she can bring down the premium further. The default excess on that policy is €500. This means that if there’s a claim we will pay the full cost less €500. You can reduce the excess to €250 or increase the excess up to €2,000. If she chooses the latter option she can bring her premium for Comprehensive cover right down to €225.

    So that’s Comprehensive car insurance for just €225. Stick that in your pipe.

    Nearly forgot, you can get a quote here yourself. It takes five seconds and there’s no strings attached, or zombies.

    Cheap Travel Insurance

    July 3, 2009

    We don’t sell travel insurance (yet)  but lots of people ask us where they can get the best deal. Two friends of mine are going to the south of France for two weeks in July, so let’s see if we can get them a good deal on travel insurance online.

    Photo courtesy of Lin Pernille ♥ Photography (cc)

    Photo "Love is in the air" courtesy of Lin Pernille ♥ Photography (cc)

    They are not planning any big trips for later in the year so we’re going to focus on single-trip travel insurance. Also, the guys already have private health insurance which helps to bring the cost down.

    After a bit of a mosey over on the search engines this is what I came up with:

    €17.98 with Multitrip.com:

    MultiTrip give two options but the basic one here gives plenty of cover for the summer break. There are no major exceptions being highlighted. The excess (bit you have to pay) on a Cancellation claim is €80. This is MultiTrip’s full policy wording.

    €29.54 with Justcover.ie:

    JustCover are a little bit more expensive and draw particular attention to the fact that they don’t cover you if you or anyone “upon whose health the trip may depend” has been to hospital or to see a consultant in the last year. Their excess on Cancellation claims is €100. This is JustCover’s full policy wording.

    €29.08 with 123.ie:

    In order to get cancellation and lost baggage cover with 123 you need to take out the top level of cover.  They have the same warnings as JustCover on the medical restrictions. Their excess on Cancellation claims is €75. Here is 123′s full policy wording.

    €24.00 with AIB:

    AIB are offering a 20% discount if you buy before the end of July which means that this policy would normally be €30. Good value today so. The excess for Cancellation claims with AIB is €65. Here is AIB’s full policy wording.

    €26.90 with GetCover.com:

    GetCover include as standard cover for “catastrophes” and also have a “mugging benefit” – nice. Their excess on cancellation claims is €85. Here is GetCover’s full policy wording.

    Best value?

    MultiTrip certainly appear to offer the cheapest price on the market for a decent standard level of cover. Unlike some of the others, they don’t draw particular attention in the quote process to the fact that they don’t cover you if your holiday is affected by a medical condition which pre-dates your travel. You need to dig into their policy documents to find that clause. This appears to be a standard clause on all of the policies and this is why it is important to read the full policy wording before making a decision.

    Each product provides different levels of cover and while you cannot predict what might go wrong, you should be sure that you have adequate cover for the things you are most concerned about.

    What is a no claims discount?

    June 26, 2009

    Your no claims discount (often called your ‘no claims bonus’) is a reduction in your premium based on the number of years since you made a claim or a claim was made against you. Your no claims discount can be transferred from one insurance company to another and from one car to another.

    no-claims-discount-protectionAt renewal time your old insurance company will send you a letter confirming the current level of no claims discount that applies to your policy. If you choose to switch insurers you will be required to send this letter on to your new insurer.

    A no claims discount is earned by you where you are the policyholder on the policy. However, if you are a named driver on someone else’s policy and have not had any claims you will also be entitled to a discount if you switch. In this case you will need to get a letter from your old insurance company verifying that you were named on the policy and that you made no claims.

    The maximum no claims discount is allowed if you had no claims in the last five years. If you have not had a claim for 10 years, you will still only get the five-year maximum. A full no-claims discount means your premium is 50% less than it would be if you had no discount.

    Your discount may be reduced or lost if you make a claim or if a claim is made against you. This is the case even if you were not at fault – for example, if your car was stolen. If you lose your no claims discount and you were not at fault, your discount may be restored if your insurance company recovers its costs from the other person’s insurance company.

    No claims discount protection is offered in order to protect your no claims discount even if you have a claim. No Nonsense offers a choice of two types of no claims discount protection. Our “No Claims Discount Protection” cover will result in your discount not being affected at all if you have one claim in a year less than €10,000.

    Our “No Claims Discount Stepback Protection” cover means that in the event of a claim of any value your no claims discount will be reduced by a maximum of 20% points. So, if you had a 50% discount, it would be reduced to no lower than 30% in the event of a claim and so on. Our stepback protection also rewards you if you have been a customer for three full years without a claim. If you then make a claim there would be no impact on your no claims discount.

    Why is No Nonsense so cheap?

    May 29, 2009

    “There must be a catch. What’s the catch?” says he. “There’s no catch!” says I.

    A friend of mine was shopping around for his car insurance recently. He’s currently with one of those big foreign-owned insurance companies – you know the type; the ones that can’t decide what to call themselves so they change their name every year, presumably at huge expense to their customers…

    Saving money isnt just for Christmas... (photo CC by Crowcombe Al)

    Saving money isn't just for Christmas... (photo CC by Crowcombe Al)

    Anyway, his renewal with them is €520 for Third Party, Fire & Theft on his 5 year-old auto. He poped over to NoNonsense.ie and for the same car and same cover is quoted €295.  So, he rings me and the conversation goes something like this (I’ll call him Joe here to protect his identity):

    Joe: “What’s the story with that quote I got on No Nonsense? Is it right?”

    Me: “Sounds right based on what you’ve told me. Are you going to switch?”  – that’s me with my sales hat on ;-)

    Joe: “There must be a catch. What’s the catch?”

    Me: “There’s no catch! If you don’t want the bells and whistles and just want cheap car insurance, then you’d be mad not to switch. Our price is over €200 cheaper than your renewal.” – sales hat on again

    Joe: “Hmmm…”

    So I get into explaining why No Nonsense can be cheaper than many of the other insurance companies.

    Firstly the car insurance we offer is a what-you-see-is-what-you-get type of product. If you want third-party cover that’s what you pay for. Every other insurance product in the Irish market has a host of additional benefits bundled in. Some customers want that, but No Nonsense customers don’t. By taking out all the frills we can cut out all those additional costs that go towards things you don’t want or may never need.

    Secondly this is an Internet-only product. We don’t sell through brokers or through any other intermediaries. This means there is no commission pushing up the costs. It also means that we don’t have big overheads or administration costs.

    Another area where we keep the prices down is in the complex field of underwriting. As Howard pointed out in a previous post, we don’t get involved in “specialist underwriting” which is costly. This means that some people won’t be able to get a quote from us. We know that this can be frustrating sometimes but we do try and be as transparent as possible about this up front in our Assumptions.

    One thing to remember is that we do pay out if you have an accident. The feedback from our customers who have been unlucky enough to need to make a claim is that we look after them and are very efficient. Other low cost insurance companies have developed a reputation in the past of not paying out and we’re very clear that we’re not in that bracket when it comes to customers with genuine claims.

    Oh and finally, we don’t spend a huge amount on marketing (as you can see). We won’t be changing our name any time soon either, although I do quite like the roll-off-the-tongue sound of “No Nonsense Churchill Irish Insurance plc.”

    Why can’t I get a quote?

    May 1, 2009

    In response to some customer queries in our suggestion box, I decided to write this blog in as no-nonsense a way as possible.

    From time to time (or always if your not the most attractive motoring proposition) you may go on-line or call a motor insurer only to find that you can’t get a quotation. Why does this happen? Have you done something wrong? Well in most cases you haven’t done anything wrong, it’s called market segmentation.

    Let me explain how the market traditionally works. Insurance companies are here to make a profit-that can’t be denied. They make profit by getting as many customers as possible paying as much premium as possible but also being mindful to ensure they pay as little as possible in claims. This is a difficult balancing act, particularly as the Irish insurance market is so competitive.

    If no one made a claim, achieving a dominant market position would be a hell of a lot easier, but people do claim and insurance companies are very conscience of this.

    Most insurance companies use a market segmentation strategy to achieve the correct balance between premium income and claims.

    This involves targeting a specific area of the market to find the right customer. The insurer analyses their policyholders and the market place, to find out who’s paying the most premiums and producing the least claims. Thismight be female drivers. This might be priests, nuns or 1.8L pink Mini owners. Sometimes it works, sometimes it doesn’t. Often, after a while, other insurers will cotton on to this “Golden Category” and target the same market, starting a race to the bottom.

    The most common rating and acceptance factors are age, licence, gender, type of vehicle, claims experience and occupation. For example, A company may decide, following a review of  statistics, that female drivers offer the best opportunity to make a profit. So, they will offer discounted rates for a period of time, conversely charging a higher amount to other customer categories. This enables the insurer to make a profit in the short-term,in the expectation that in the long-term a large customer base of female drivers will produce even greater profit. The insurer may decide to concentrate on quoting  for cars under 1.4L, taxi’s or people with 40 years experience, offering extremely cheap quotes for these categories but refusing to quote for any other category- the list is endless.

    In contrast to established insurers, Nononsense try to offer the cheapest prices to as broad a section of the market as possible. Unlike the others we do not segment the market to the same extent and hence offer cheapest prices to most categories to gain a greater market share. Some categories, based on our statistics,are costly to insure but in general we have a wide customer base. We don’t specifically target women drivers, priests, nuns or 1.4L Minis. This approach reduces the cost of specialist underwriting and administration, and enables us to offer cheap insurance to as large a group of motorists as possible.

    Some people may be excluded by our underwriting criteria, but we try to be clear and ensure this is pointed out, on the Assumption Page on our site, from the outset. What you see is what you get and we feel that it is important to be upfront. In our view, this is just one way of segmenting the market to produce low cost insurance; it may not work forever but given the volumes of business weare currently doing, it is today.

    If we cant’ quote for you, we will try to make it as clear as possible from the outset, so please read our Assumptions before proceeding with your quotation.

    What to do after a car accident………

    December 18, 2008

    We get many questions regarding the course of action a motorist should take following an accident.

    Even the most minor car accident can be a very distressing experience. It is obvious that if an accident is serious; resulting in injuries or a major traffic disruption, it is advisable to contact the Emergency Services. Your safety and the safety of road users in the vicinity is paramount. The Road Safety Authority offers some very good advice in this area.

    Jetta Close Up II
    Photo owned by beej55 (cc)

    When it comes to minor collisions, there are many preconceived views regarding the procedures to be followed. For fear of invalidating their insurance cover or losing a possible court case, many drivers stick rigidly to long-held notions which are not always correct. An example of which includes calling the Gardai after collision for their attendance at the scene. 

    It is common for the Gardai to refuse to attend the scene of an accident unless there are injuries involved or the collision is causing a major traffic disruption. Generally; the Gardai do not get involved in minor property disputes such as in a motor collision and will advise the drivers to sort the matter out by themselves. They will however take details of the accident, which can be presented to insurers at a later date.

    Another misconception is that the cars must be not moved until the Gardai are called. Often this only serves to block traffic and cause major disruption on the road. Depending on the accident, the information obtained by insurers in the accident report form, and from witnesses, is generally sufficient to establish liability. Such an act will not invalidate your insurance cover. 

    Although in a perfect world insurers would like the Gardai to attend all accidents, and the accident scene to be preserved, they understand that is impractical and in the majority of cases the stated evidence is sufficient.

    Admitting liability at the scene
    Most motor insurance policies contain a condition which requires the insured not to admit liability after an accident. The principle behind this is to ensure that the insured does not prejudice their legal position if a dispute should arise later. Drivers are often in a state of confusion directly after an accident and their recollection of the events can be impaired. It is wise to hold your tongue until you have had time to gather your thoughts. If you do admit liability at the scene it is not necessarily conclusive, but it may not help your position if you realise later that you were not at fault.
     
    If the Gardai are present at the accident, simply explain to them what happened and this report will be passed to the insurer. If they are not present, advise the other party that you will give full details to your insurer and make a report to the Gardai.

    Get all the details
    The most important action to take after an accident is to get all the relevant details of the parties involved. These include:

    1. Name, Address, Telephone/Mobile No. of Third Party
    2. Registration of the Vehicle/Vehicles involved
    3. Insurance Details- Policy Number, Insurance Company, Expiry Date

    These three items are vital. Insurance details can be retrieved from the third parties insurance disc, located on their windscreen. In some cases, the insurance of the other party may not be valid and hence obtaining the vehicle registration will allow the Gardai to trace the vehicle in such circumstances.

    Other information may help your case; such as names and addresses of witnesses, driving conditions, time of accident, lighting, road markings, speed limits etc. In addition, many insurers advise you to keep a disposable camera in the car. If you’re that well prepared, take photos of the post-accident position of the cars before they are moved. You may also be able to take these photos on your phone and later email them on to your insurer. This offers excellent evidence surrounding the circumstances of the accident.

    The information as outlined above is requested by the insurance company, typically over the phone, so have the details to hand In some circumstances you will be requested to complete an Accident Report Form. If you have any additional information which cannot be transmitted over the phone or the report form(such as photos), contact your insurer and they’ll advise accordingly.

    It is vital that you gather all the relevant details before any party leaves the scene of the accident.

    Reporting the Accident
    Where the Gardai do not attend the accident, visit the nearest Garda Station as promptly as possible and give full details of the accident. You may be required to give both your details and that of the other party or parties involved. This will include names, addresses, registrations and insurance details. You may also be required to give details of any witnesses at the scene.

    It is a condition of most insurance policies, to report the accident promptly. Contact your insurer immediately and provided them with all details as requested. Ensure that all claim forms are completely accurately and timely. This will allow your insurer deal with the claim as efficiently as possible.

    In Summary

    1. Unless there are injuries involved, Gardai will be reluctant to attend the scene of an accident.
    2. Where it presents no danger to yourself or any other motorist and the accident is of a minor nature, move the vehicle if it is causing a major traffic disruption or presenting a danger to oncoming traffic.
    3. Get full details of all the parties involved
    4. Report the accident to Gardai and present them with both your own details and those any other party involved.
    5. Report the accident to your insurer as promptly as possible. At this point the insurer is likely to refer you to their recommended repairer.

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